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Terms & Conditions

Last updated: November 12, 2026

These Terms & Conditions ("Terms") govern your use of chaospau.com (the "Site") and your purchase of digital products from Chaos Pau, LLC, a Hawaiʻi limited liability company ("Chaos Pau," "we," "us," or "our"). By using the Site or buying a product, you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You agree to use the Site only for lawful purposes and not to interfere with its operation, attempt unauthorized access, or copy or scrape its content.

2. Services

Our services (Rescue Days, Operations Support and hour packs) are booked and paid in full through the Site.

  • Rescheduling: free up to 24 hours before your booking.

  • Cancellations: cancel 24 or more hours ahead for a full refund (bookings made with an hour pack get the hour back). Cancellations and no-shows within 24 hours aren't refundable.

  • Hour packs: non-refundable once purchased. Unused hours expire 6 months after purchase.

  • Turnaround: Rescue Day work is delivered within 24 hours of receiving everything needed (files, access and details).

A separate written agreement for ongoing support, if you have one, controls where it differs from these Terms.

3. Digital Products

Our digital products (such as PDFs, templates, planners, and mini courses) are delivered electronically after payment. Product descriptions are provided in good faith; please review them before buying.

4. License to Use Digital Products

When you buy a digital product, you receive a personal, non-exclusive, non-transferable license to use it for your own personal or household use. Unless the product description says otherwise, you may not:

  • Share, resell, distribute, or give away the files or login access.

  • Post the content publicly or claim it as your own.

  • Use the content to create competing products.

All content remains the property of Chaos Pau, LLC.

5. Pricing and Payment

Prices are listed in U.S. dollars and may change at any time. Applicable taxes, including Hawaiʻi general excise tax, may be added at checkout. Payments are processed by third-party payment providers.

6. Refunds

Because digital products are delivered instantly and cannot be returned, all sales are final. For services and hour packs, see Section 2. If a file is damaged, will not open, or you did not receive it, contact us within 14 days of purchase at hello@chaospau.com and we will fix it, resend it, or issue a refund at our discretion. Products purchased through Etsy are also subject to Etsy's policies.

7. Educational Information Only

Our content, including any money, budgeting, career, or business material, is for general educational and informational purposes only. It is not financial, legal, tax, or professional advice. You are responsible for your own decisions and results, and we make no guarantee of any specific outcome.

8. Intellectual Property

All Site content, including text, graphics, logos, designs, and products, is owned by Chaos Pau or used with permission and is protected by copyright and trademark law. You may not use it without our written permission.

9. Third-Party Links and Services

The Site may link to or rely on third-party websites and services. We are not responsible for their content, policies, or practices.

10. Disclaimer of Warranties

The Site and products are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.

11. Limitation of Liability

To the fullest extent permitted by law, Chaos Pau will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability for any claim will not exceed the amount you paid us for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold Chaos Pau harmless from claims arising out of your misuse of the Site or products or your violation of these Terms.

13. Privacy

Your use of the Site is also governed by our Privacy Policy.

14. Governing Law

These Terms are governed by the laws of the State of Hawaiʻi, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Hawaiʻi.

15. Changes to These Terms

We may update these Terms at any time. Changes take effect when posted, and the "Last updated" date above will reflect the change.

16. Contact Us

Chaos Pau, LLC

Email: hello@chaospau.com

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